Privacy Policy

Afriprize Limited (“Afriprize”, “we”, “us”, “our”) provides a platform for its users to purchase tickets for various services through our website (“Services”). At Afriprize, transparency is a fundamental value, and we are committed to informing you (“User”) about how we collect, use, and share your personal information. Personal Information refers to any data that identifies you, such as your name, email address, telephone number, and other information collected through your use of our platform.

We encourage you to read this Privacy Policy (“Policy”) carefully to understand your rights and our responsibilities in managing your personal data, as well as the terms outlined in our Terms of Use. By using our services, you agree to the terms of this policy and the Terms of Use. If you have any questions about either of these documents, please send us an email at [email protected]

1. NOTIFICATION OF CHANGES TO PRIVACY POLICY

Our services, features, and legal requirements may change over time. As such, we may periodically update this Policy to reflect changes in our data protection practices. Any revisions will be posted on our website and applications. Continued use of our services after such updates constitutes your agreement to the revised Policy.

2. COLLECTION OF YOUR PERSONAL INFORMATION

We are committed to collecting only the personal information necessary for delivering our services effectively. We may collect your information in the following ways:

  1. When you create an account on our platform, including your name, email address, phone number, and other registration details.
  2. When you purchase tickets or fund your Afriprize wallet.
  3. When you select an NGO or charitable cause for your donations.
  4. When you interact with our customer service or send us inquiries.
  5. When you participate in surveys, promotions, or other Afriprize initiatives.
  6. Through your use of our platform and digital services, including browsing or participating in draws.
  7. Through cookies or similar technologies to enhance your user experience.
  8. From third-party sources, with your consent, or as permitted by law (e.g., fraud prevention agencies, payment processors, etc.)

3. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to enhance your experience, analyse usage patterns, and improve our services. These technologies help us:

  1. Recognize you when you return to our platform.
  2. Provide tailored content and recommendations.
  3. Analyse the effectiveness of our marketing campaigns.

You can configure your browser to reject cookies, though this may limit some functionalities of our platform. Cookies do not harm your device or disclose your identity by themselves.

4. USE AND ANALYSIS OF YOUR PERSONAL INFORMATION

Afriprize may use your personal information to:

  1. Facilitate the purchase of tickets and funding of your wallet.
  2. Administer and manage your participation in raffle draws.
  3. Notify you of the results of draws and announce winners.
  4. Verify your identity and ensure the security of transactions.
  5. Process donations to NGOs and charitable causes selected by you.
  6. Provide customer support and respond to inquiries or complaints.
  7. Comply with legal and regulatory obligations.
  8. Prevent and detect fraud or illegal activities.
  9. Improve our services and develop new features.
  10. Send you marketing communications about our services or third-party offers (with your consent).
  11. Share aggregated, non-identifiable insights with our partners.
  12. Perform any other purposes disclosed to you or with your consent.

5. SHARING YOUR PERSONAL INFORMATION

We may share your personal information in the following circumstances:

  1. With Service Providers: To help us deliver our services, such as payment processors or IT support.
  2. With NGOs: When facilitating donations to the charitable causes you select.
  3. With Regulatory Authorities: To comply with legal obligations or respond to lawful requests.
  4. In Business Transactions: If Afriprize is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
  5. With Your Consent: For any purpose you explicitly agree to.

6. LAWFUL BASIS FOR PROCESSING DATA

The lawful basis for processing your data is the performance of our contractual obligations to you and compliance with applicable laws. The personal data we collect and process includes, but is not limited to, your name, address, email, and phone number. This data is essential for:

  1. Fulfilling your wallet funding requests and ticket purchases.
  2. Administering your participation in raffle draws.
  3. Processing donations to the selected charitable causes.

Where consent is required for specific uses of your data (e.g., marketing), we will seek your explicit permission.

7. HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect personal information in the following ways:
a) Direct Collection: We collect information directly from you when you:

  • Register an account on our platform.
  • Fund your wallet or purchase raffle tickets.
  • Select an NGO or charitable cause.
  • Contact us for customer support or inquiries.
  • Participate in surveys, promotions, or contests.
b) Automatic Collection: We automatically collect information when you use our website, such as device details, browsing patterns, and transaction history.
c) Third-Party Sources: We may receive information about you from third parties, including:
  • Payment processors to confirm and complete transactions.
  • Social media platforms if you engage with us through those channels.
  • Other sources authorized by you or permitted by law.
We may combine the data we collect from these sources to provide better services and experiences.

8. THE PERSONAL INFORMATION WE COLLECT

The type of information we collect depends on how you interact with Afriprize services. This may include:

  • Account Information: Your name, date of birth, email, phone number, and address, including information about third parties you involve in the services, provided with their consent.
  • Transaction and Usage Information: Details of ticket purchases, wallet funding, and selected NGOs or charitable causes. Records of your participation in raffle draws and results.
  • Device Information: Device identifiers, operating system details, browser type, IP address, and connection logs.
  • Payment Information: Details of your payment method or mechanism, including information from payment processors.
  • Loyalty and Promotions: Information about your participation in loyalty programs, contests, or promotions.
  • Social Media Data: Any information shared through social media platforms that is linked to your Afriprize account.
  • Survey or Optional Data: Demographic details such as age, marital status, profession, or income (where voluntarily provided).

9. THIRD-PARTY TECHNOLOGIES

Afriprize may use or integrate third-party technologies to enhance your experience and provide additional services. These include:

  • Third-Party Products or Services: Afriprize may occasionally include links to or integrate third-party services on our website. These services have their own privacy policies, and Afriprize is not responsible for their data handling practices.
  • Social Media Platforms: Afriprize may use websites such as Facebook, Twitter, or Instagram to interact with Users and share information. If you engage with us through these websites, you agree to their terms and privacy policies, which may differ from ours.
  • Cookies and Analytics: We use analytics tools to understand website usage and improve our services. This data may be shared with third-party analytics providers in anonymized form.

10. LOCATION SERVICES

Before you can use our application, we will request your permission to access your location and specify the circumstances under which this access will occur. Location services must be enabled to provide our Services effectively. You may change these settings on your device at any time. Once granted, we may obtain your location through IP address, GPS, and other sensors to enhance our service delivery. We may collect Wi-Fi metadata from your device, including details such as whether your device is Wi-Fi and GPS-enabled, the Media Access Control (MAC) address, the Set Service Identifier (SSID), signal strength of Wi-Fi networks, and the GPS location of your device relative to nearby Wi-Fi networks. This information enables us to improve user experience by tailoring recommendations and results to your location.

11. COMMUNICATION

The Afriprize Platform allows you to contact us via message, or email. To ensure safety, monitor quality, prevent fraud, and resolve disputes, Afriprize may record communications made and received through the website, including voice and text messages. By using these communication channels, you consent to Afriprize recording and using these communications for the purposes outlined in this Privacy Policy.

12. SURVEYS

Afriprize may invite you to participate in optional surveys aimed at improving our Services. If you choose to participate, we may collect demographic information such as age, marital status, profession, and preferences. By participating in surveys, you consent to the collection and use of the information in accordance with this Privacy Policy.

13. DISCLOSURES OF YOUR PERSONAL INFORMATION

Afriprize will not sell or rent your personal information to third parties. However, we may disclose your information to:

  • Group companies or subsidiaries.
  • Service providers, agents, and vendors who collaborate with us to provide our Services.
  • Entities engaged to process payments or maintain wallet accounts on our behalf.
  • Credit reference and fraud prevention agencies.
  • Debt collection agencies where necessary.
  • Regulatory bodies, courts, or law enforcement where required by law.
  • Protect our interests against fraud or other risks, or to safeguard user safety.
  • Investors, financial advisers, or auditors for lawful purposes. NGO partners listed on our platform for donation purposes after a raffle draw.
Afriprize ensures compliance with data protection laws when sharing information with third parties. We use commercially reasonable measures, such as privacy and confidentiality clauses, to limit third parties’ use of your data to legitimate purposes.

14. DISCLAIMER

Afriprize facilitates raffle draws and collaborates with NGOs to distribute donations. We are not responsible for inaccuracies in NGO representations or their use of funds. While Afriprize verifies listed NGOs, we do not guarantee the completeness or accuracy of their profiles. Afriprize will not be liable for user errors in selecting NGOs or charitable causes.

15. STORAGE AND SECURITY

We use physical, technical, and administrative measures to safeguard your information from unauthorized access or misuse. Personal information is stored on encrypted servers managed by service providers in secure data centres located within and outside Nigeria. Afriprize employs technologies such as firewalls, data encryption, and SSL to ensure secure transmission and storage of personal information. While we take steps to protect your data, you are responsible for keeping your account credentials confidential. Afriprize will not be liable for unauthorized access caused by user negligence.

16. RETENTION PERIOD

Afriprize will retain personal information:

  • For up to seven (7) years after the last active use of your account.
  • Upon request for account deletion, unless an investigation, legal requirement, or unresolved dispute necessitates continued retention.
  • Immediately upon notification and verification of a user’s death, unless otherwise required by law.
Personal data that is no longer required will be securely deleted or anonymized.

17. DIRECT MARKETING

Afriprize may contact you with promotional offers, updates, or information about NGOs. You consent to receive such communications when you subscribe to marketing updates. If you wish to opt-out, you may do so through the unsubscribe link in emails or by contacting Afriprize. Opting out will not prevent Afriprize from sending non-promotional communications, such as receipts or notifications about draws.

18. LINKS TO OTHER WEBSITES

Our Platform may contain links to third-party websites or services. These links are provided for convenience and do not imply endorsement by Afriprize. Afriprize is not responsible for the content, policies, or practices of third-party websites. We advise you to review their privacy policies before providing personal information.

19. ACCESS AND CORRECTIONS TO PERSONAL INFORMATION

You have the right to access, correct, update, or delete your personal information. Afriprize may:

  • Confirm what personal information is held about you.
  • Provide access to this information, subject to applicable laws.
  • Correct inaccurate or outdated information.
  • Anonymize, block, or delete personal data no longer necessary for Afriprize operations.
Requests for data access, corrections, or deletion can be submitted through the Afriprize Platform or by email. Afriprize may require identification verification for such requests. Afriprize will comply with such requests unless retention is required for legal or operational purposes, including fraud prevention or resolving disputes.

20. GOVERNING LAW

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the NDPR 2019 and NDPA 2023. In case of conflicts between this Policy and applicable laws, the latter will prevail.

By using Afriprize services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our services.